Introducing…

Pass Protection Plan

Protect Your Season
Protect Your Investment

Important Notes

  • Pass protection can only be added at the time of purchase. It cannot be added later for any reason — no exceptions.
  • Without Pass Protection, there are no refunds on any Season Pass product.
  • You will be asked to enroll or decline when adding your pass to the cart in our online shop or at time of purchase in the Mountain Shop.
Marquette Mountain overview at night

Protection Plan Details

Any Pass Holder who purchases a 2025/2026 Season Pass from Marquette Mountain Resort and has paid for Pass Protection is eligible. After 7 days of use, there is no residual refund value.

Coverage begins on the date of purchase and ends on the final valid day of the pass for the 2025/2026 season.

All coverage under this program ends on the last valid day of the purchased season pass.

For qualified claims made on or after November 1, 2025, refunds will equal the purchase price minus 14.25% per day the pass was scanned.

  • After 7 days of use, no refund value remains.

Refunds apply if the Pass Holder cannot use their pass due to:

  • Physical Injury, Sickness, or Death: Disabling illness/injury or death of the Pass Holder.

  • Immediate Family Member Illness/Injury: Life-threatening sickness/injury requiring the Pass Holder to become the primary caregiver.

  • Military Service: Call to active duty, revoked leave, or reassignment.

  • Pregnancy: Normal pregnancy, complications, or childbirth occurring after the coverage effective date. (Dependents are not covered under pregnancy-related claims.)

Dependents enrolled in the program also qualify for refunds when applicable.

Refunds are not available for:

  • Pass Holders (or Dependents) not enrolled in Pass Protection.

  • Staff, Volunteer, Industry, Trade Media, Complimentary, or Donated Passes.

  • The cost of the Pass Protection Program itself.

  • Any amount beyond the list price of the Pass including fees.

  • Claims filed after 30 days of incident or after the pass expires.

  • Medical, travel, or lodging expenses — coverage applies only to the Season Pass list price at time of purchase.

  • All claims must be filed within 30 days of the incident.

  • Submit claims to guestservices@marquettemountain.com.

  • Written verification is required (e.g., doctor’s letter on official letterhead, military deployment/reassignment papers).

  • Claims may be denied if incomplete, false, or missing required information.

  • Unused Portions: Remaining valid days from incident date through season end.

  • Injury: Bodily harm from an accident requiring treatment by a doctor.

  • Sickness: Illness/disease requiring treatment by a doctor.

  • Doctor: Licensed practitioner, not the Pass Holder or a family member.

  • Pass Holder: Individual named on the 2025/2026 Marquette Mountain Season Pass.

  • Immediate Family Member: Spouse, child, spouse’s child, siblings, parents, grandparents, grandchildren, step-family, parents-in-law.

  • Dependent: Spouse or legally dependent child (age 18 or under).