Frequently Asked Questions & Resort Policies

Have a question before you head to the mountain? Browse our comprehensive guide to Marquette Mountain Resort policies, from dog-friendly areas and outside food rules to uphill access and terrain park safety. If you can’t find what you’re looking for, feel free to Contact Us.

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Marquette Mountain Resort is a private property committed to a safe, family-friendly experience. Your presence onsite implies consent to follow these guidelines and for MMR to use your likeness in marketing publications.

Reporting & Safety

We encourage guests to report any inappropriate activity to a Manager on Duty, Lift Operator, Ski Patrol, or Guest Services. If an issue is not addressed to your satisfaction, please request a Manager immediately.

Inappropriate Behavior

Management reserves the right to deny entry or eject guests displaying behavior including, but not limited to:

  • Harassment: Threatening staff or volunteers in person or via digital/social media.
  • Safety Violations: Jumping from lifts, entering restricted areas (terminals/towers), or interfering with snowmaking/grooming equipment.
  • Disorderly Conduct: Fighting, public intoxication, indecent exposure, or use of profanity/offensive language.
  • Theft & Trespassing: Using the mountain without a valid ticket/pass or damaging MMR property.
  • Poor Stewardship: Failure to maintain clean areas or disturbing the enjoyment of other guests.

Prohibited Items

The following are strictly prohibited on MMR property:

  • Weapons: Guns, knives, pepper spray, or any object intended to inflict injury.
  • Outside Alcohol: Alcohol of ANY kind not purchased from our licensed facilities.
  • Marijuana: Marijuana use of any kind is not permitted on Marquette Mountain private property.
  • Illegal Substances: Drugs or illegal substances of any kind.

Enforcement & Reinstatement

Violations may result in verbal/written warnings or the revocation of pass privileges without refund. For a season pass to be reinstated, the following may be required:

  1. An arranged meeting with management (parents must attend if the holder is a minor).
  2. Completion of assigned volunteer service hours.

Marquette Mountain Resort is private property. Access to our terrain, trails, and facilities is restricted to authorized guests only. To ensure the safety of our visitors and the security of our operations, the following requirements must be met:

  • Signed Waivers: All guests must have a valid, signed waiver on file before accessing any mountain terrain or participating in resort activities.

  • Valid Passes: Access to the mountain requires a purchased lift ticket or season pass. Your pass must be visible or available for inspection by resort staff at all times.

  • Trespassing: Any individual accessing Marquette Mountain land without a signed waiver and a valid pass is considered to be trespassing. Unauthorized access may lead to removal from the property, local law enforcement involvement, and/or the loss of future resort privileges.

More Information: For a detailed breakdown of our boundaries and property rights, please refer to our Private Property Policy section.

Marquette Mountain Resort is private property. Access to our land for any recreational purpose is strictly regulated to ensure guest safety and the integrity of our mountain operations.

Access Requirements

All users must possess a valid ticket or season pass to access the property. This requirement applies to all seasonal activities, including but not limited to:

  • Downhill Skiing and Snowboarding

  • Uphill Access (Skinning/Hiking)

  • Mountain Biking

  • Hiking and Sightseeing

Unauthorized individuals found on resort property without a valid pass or signed waiver are considered to be trespassing and may be prosecuted to the fullest extent of the law.

Restricted Areas: Natural Climbing Wall

The natural climbing wall located on Marquette Mountain property is currently CLOSED. * No Maintenance: This area is not maintained, inspected, or patrolled by Marquette Mountain staff or Ski Patrol.

  • No Access: This feature is not provided for use by visitors or guests under any circumstances.

  • Trespassing Notice: Any and all use of the climbing wall is strictly prohibited and constitutes trespassing.

For specific information regarding the natural climbing wall, please see our Rock Climbing Policy.

Marquette Mountain Resort does not permit rock climbing on its property at this time.

  • Status: The natural climbing wall is PERMANENTLY CLOSED until further notice.

  • Safety Warning: This area is not maintained, inspected, or patrolled. The terrain is inherently dangerous and is not provided for use by visitors or guests.

  • Trespassing: Any and all use of the natural climbing wall is considered trespassing. Accessing this area may result in the loss of all resort privileges and potential legal action.

Winter Uphill Access is a privilege reserved exclusively for Season Pass Holders. Access is provided from opening day through closing day, starting at 7:00 am until the lifts open for the day.

Designated Routes & Access

  • Ascent Route: Users must skin or boot up the looker’s far right of Rocket Run only.
  • Descent Route: You may ski or ride down Rocket or Cliff’s Ridge.
  • Conditions for Access: Pre and early season uphill access is only available if Rocket is open to the public during normal hours. If Rocket or Cliff’s Ridge is closed, all pre-open access is prohibited. If the mountain is closed due to inclement weather or other reasons, uphill access is not permitted.
  • Parking & Entry: Please park in the Tbar lot and enter through the gate just west of the Tbar.

Safety & Mountain Operations

MMR conducts operations 24 hours a day. You may encounter snowcats, snowmobiles, or snowmaking equipment at any time.

  • Machinery Warning: Keep a wide berth from all machinery. Stay completely off trails being groomed. Never move toward a grooming operation; operators may not see you, creating an extremely dangerous situation.
  • Visibility: In low light or fog, we highly recommend wearing fluorescent or reflective clothing and using a headlamp. You must remain visible from above at all times.
  • No Ski Patrol: Ski Patrol is NOT on duty before operating hours or if we are closed. Any rescue or medical care required is at your own risk and may result in a charge for services.

Strict Policies & Closures

  • Ropes & Signs: Respect all closures and warnings. Entering trails marked “Closed” or areas not yet opened for the season will result in the revocation of your pass for the season.
  • Terrain Parks: Access to all terrain parks is strictly prohibited outside of normal operating hours.
  • Wildlife: Be aware of your surroundings. Moose, bears, and wolves may be encountered; keep your distance and do not approach wildlife.
  • Boundary Policy: You may not enter or leave the MMR boundary by crossing ropes or closed gates. If you leave the resort boundary, you do so entirely at your own risk.

Freestyle terrain is constantly changing due to weather, usage, and grooming. Your speed, trajectory, and body alignment directly affect your outcome. Read and obey all posted signs and warnings before entering the park.

The Core Principles: Park Smart

  • Start Small: Ratings (Small, Medium, Large) are based on size, not difficulty, and are relative only to Marquette Mountain. Use progression features to build your skills.
  • Make a Plan: Every time you use a feature, have a plan. Your approach and takeoff determine your landing.
  • Inverted Maneuvers: Inverted aerials significantly increase your risk of serious injury or death and are not recommended.

Technical Awareness

  • Transitions: Be alert for changes in the shape and pitch of the snow or the sliding surface. Transitions can be abrupt and require accurate body movement.
  • The Landing: Know your “Sweet Spot.” Aim for the area between the “knuckle” and the center of the landing zone. Always land on your feet.
  • Intended Use: Jump takeoffs are for jumping; rail takeoffs are for entering rails. Do not jump to the side of a rail takeoff.

Smart Style Guidelines

  • Make a Plan: Every feature requires a calculated approach.
  • Look Before You Leap: Scope around the jumps first, not over them. Use your first run as a warm-up to familiarize yourself with the current conditions. Do not jump blindly; use a spotter when necessary.
  • Easy Style It: Know your limits. Freestyle skills require maintaining control on the ground and in the air.
  • Respect Gets Respect: One person on a feature at a time. Wait your turn, call your start, and clear the landing area immediately.

Well-behaved dogs are welcome in our outdoor base area only, provided they remain on a leash at all times. For the safety of our guests and your pets, dogs (pet cats, pumas, wolves, coyotes, birds– you get the picture…) are not permitted inside any buildings, on chairlifts, or on any mountain trails.

We reserve the right to request the removal of any pet from our property for any reason.

No. Due to Michigan Health Department and Liquor Control Commission regulations, outside food and beverages (including coolers) are not permitted inside our facilities or at our outdoor dining areas.

Please visit our Tbar or Iron Moose Cafe for a full selection of food and drink.

For the safety of our guests and to protect our equipment, the use of unmanned aerial systems (Drones) is prohibited at Marquette Mountain Resort without prior written authorization from resort management.

Marquette Mountain values your privacy. When you register or make a purchase, we collect the personal information you voluntarily provide to fulfill your orders and improve our services.

Information We Collect:

  • Contact details (Name, address, email, phone).

  • Payment information (Credit card details and billing address) used strictly for transaction fulfillment.

How We Use Your Data:

  • To process registrations, purchases, and order confirmations.

  • To respond to customer service requests and send requested product info.

  • To send newsletters or marketing communications (which you may opt-out of at any time).

Security:

We use reasonable measures to protect your data. While no transmission is 100% immune to attack, we prioritize securing your account. We encourage you to protect your usernames and passwords. Marquette Mountain does not sell or market your personal information to third parties.

To improve site functionality and your experience, we collect non-identifiable (anonymous) data and use tracking technologies.

Anonymous Data Collection:

We automatically track info like browser type, IP addresses, geographic location, and how you move through our site. This helps us analyze trends, manage the site, and understand our user demographics.

Cookies & Third-Party Partners:

We use cookies for shopping cart functionality and to remember your settings. We partner with service providers such as Google, AdRoll, Yahoo, and Bing to analyze website traffic and deliver relevant marketing.

  • Your Control: Most browsers accept cookies by default. You can reset your browser to refuse cookies, but please note that some features (like the shopping cart) may not function correctly if cookies are disabled.

Questions?

If you have questions regarding our web policies, please contact our webmaster at webmaster@marquettemountain.com.

We are here to help you make the most of your mountain experience. Whether you have questions about conditions, tickets, or hosting an event, please use the contact methods below.

General Inquiries & Guest Services

For immediate assistance during operating hours regarding tickets, passes, or general resort information:

Events, Groups & Weddings

Looking to host a private event or bring a large group to the mountain?

Ski School & Lessons

To book a lesson or inquire about seasonal programs for children and adults:

Technical & Web Support

If you are experiencing issues with our website, online store, or your digital account: